Bespoken AI

Latest News About Bespoken

5 lessons from the AWS outage

Discover 5 lessons from the October AWS outage — how testing, monitoring, and SLA validation can protect your systems from future downtime.

Why Availability and Monitoring are critical for Contact Centers

Learn why availability and proactive monitoring are essential for contact centers. Discover how Bespoken’s automated monitoring helps you detect outages fast and ensure seamless customer experiences.

Simulated agents: Full end-to-end testing for Contact Centers

Simulated Agents automate contact center testing end-to-end. Discover how these virtual agents work and why they’re transforming QA.

IVR Testing Tutorial

Get started with IVR testing using Bespoken AI in just five minutes. Automate tedious, error-prone manual calls and improve quality and user satisfaction.

How one of world's biggest healthcare providers automated IVR Testing

How one of the largest insurance companies in the world saved time and improved quality with automated IVR testing

What is Chatbot Testing?

Learn about chatbot testing and how it ensures an exceptional, consistent, always available customer experience.

What is IVR Testing?

Discover what IVR Testing is and how it ensures voice response systems work flawlessly to deliver a smooth customer experience.

Exploratory Testing for IVR and Chatbots

Introducing the Bespoken Exploratory Testing - crawl, analyze and test IVR and chatbots, all with just the click of a button.

Introducing Bespoken AI

We are pleased to introduce Bespoken AI - our new website, a redesigned dashboard, new exporatory testing tools, and a recommitment to our mission.

The New Bespoken Dashboard

Introducing the new Bespoken Dashboard - powerful new features, enhanced performance, improved user experience, and more.